To our fellow citizens,
We are living in unprecedented times. It’s really hard to know what each day will bring.
But there is one thing we do know for sure, which is the safety, health and well-being of the people of Michigan is our number one priority, and we are committed to meeting your needs. Today and always.
Here is what we are doing during the developing coronavirus (COVID-19) pandemic. Our actions are in line with those of both the State of Michigan and the Marijuana Regulatory Agency (MRA), and we will continue to adapt as needed to serve our Common Citizen community.
WHAT WE’RE DOING FOR OUR CUSTOMERS
We are practicing social distancing
We are no longer serving our fellow citizens inside our chapters. To minimize contact, we are now offering curbside pickup, as well as free delivery service where available. You can call any of our locations listed below and they will help you determine which of our products best fit your needs. You can also order online. In addition, our chapter teams are practicing social distancing while working inside our chapters and out on delivery. Rest assured, our delivery teams receive the same screening and training as all our citizen advisors.
We are cleaning and disinfecting
Our teams are:
a) Required to wash their hands frequently following Center for Disease Control (CDC) recommended best practices
b) Encouraged not to touch their face, and to cough or sneeze into a tissue or their sleeve/elbow, and immediately wash their hands.
We have increased cleaning and disinfecting of all surfaces at all Common Citizen locations. This includes tables, doorknobs, light switches, countertops, ATM machines, point of sale terminals, handles, desks, phones, keyboards, toilets, faucets and sinks.
We have as many gloves, masks and sanitizer dispensers at each of our locations as we are able to source.
We are monitoring our own health
All Common Citizen team members have been briefed on how to self-check if they feel sick, and they are required to stay home if they are demonstrating any potential COVID-19 symptoms as outlined by the CDC.
We are honoring some expired licenses
As per the MRA, we are now temporarily able to serve patients and customers who present a registry identification card that expired within the preceding 60 days. Additionally, the MRA has asked law enforcement to exercise discretion when interacting with someone with an expired registry identification card. These temporary accommodations are effective immediately through April 13, 2020.
WHAT WE’RE DOING FOR OUR EMPLOYEES
Everything outlined above is also in an effort to protect the safety, health and well-being of the people that work at Common Citizen.
In addition, we are respecting any individual’s desire to stay home rather than come to work at this time. We have new and evolving policies in place to best support any of our Common Citizen team members should they choose to stay from home.
WHAT YOU CAN DO
Protect yourself and others.
The CDC is a great resource for the best ways to protect yourself and stay healthy.
QUESTIONS OR CONCERNS?
We’d love to hear from you. Please reach out to us at [email protected] or call one of our chapters.
As the governor said earlier this week, tough times don’t last but tough people do. And Michiganders are tough people. We can tough this out together.
Stay safe and be well,
Your friends at Common Citizen